Performance Support – Seems so Right – Why so hard?
Last week our garage door would not work. When I pressed the button on the opener, the door would start to go down and then stop. At that...
Let’s Get Tactical: Supporting Performance through Effective Design
The fall is a great time for attending conferences. We have a chance to meet face to face and actually hold real conversations. I have...
If You Build It, They Still Won't Read Their Email.
Last month’s PS Webinar “Dispelling the Myths! Research & Guidelines to make PS REAL” with Dr. Frank Nguyen once again provided...
Ready Vs. Readiness: EPS to the Rescue
After watching the Winter Olympics, I am once again ready to plop my fanny in a bobsled and plunge down an icy gutter at ninety miles per...
You teach swimming or prevent drowning?
Okay, I realize that's a fairly aggressive title! But a fairly stark realization that has become apparent to us, as of late, both in our...
A Beginning Discussion
What is Performance Support? It only makes sense that we begin this blog with a definition that can help drive a very important follow-up...