​​The PS Community was created to be a vendor neutral community whose purpose is to further the advancement of performer support as a discipline. Our charge is to collectively examine, implement, experiment, and improve the methdologies and technologies that enable performer support in our learning and support offerings. As a community we openly contribute vigorously, challenge courteously, and experiment courageously in an effort to learn from each other while helping to lift our industry's overall understanding and application of performer support.

If you're interested in furthering your understanding and application of performer support while building a network of colleagues to support you along the way, we hope you'll consider joining the over 3,500 members of the PS Community.


The Performance Support Community currently hosts over 160 blogs contributed from across the community on issues from effectively designing performer support to gaining buy-in from the learners, the L&D team, and the enterprise at large.  We also have blogs from recognized industry experts such as Dr. Conrad Gottfredson, Dr. Allison Rossett, Dr. Frank Nguyen, and Dr. Marc Rosenberg, jsut to name a few.  Each blog contains a comments section enabling the community to host lively ongoing dialogues, comments, and questions so that every member feels engaged in whatever issue is being discussed.


It's one thing to read and comment on a blog written by others, but there are also times when a member would like to initiate a dialogue or have a questions answered.  The Forum secion is design for just that.  These posts allow members to tap the expertise and experiences of all 3,500+ members.  The membership is very responsive and supportive and the to hosts of the community, Bob Mosher and Dr. Conrad Gottfredson keep a daily watch on the performance support communty to be sure the Forums are answerd in a timely manner.


The Performance Support community is an active and vibrant community both on the site and in the L&D industry.  We host monthly webinars which are free to our members and recorded for later viewing.  We currently have over 40 recorded webinars on the site. Many of our members also speak at industry events all over the world.


We have hosted and recorded many podcasts feature industry experts and practitioners such as Charles Jennings on 70:20:10, Beth Daniel formerly with Bank of America, and Frank Nguyen from Sears, just to name a few!

Social Networking

The PS community is more then a great resource for information and ideas around implementing performer support.  It is a true community of over 3,500 members from over 25 different countries representing many verticals such as healthcare, fiance, government, manufacturing and hospitality.  The site allows for "friending", chatting and messaging.  It is a wonderful place to create a robust and supportive network around implimenting Performance Support.

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About the Community of Practice

Performance Support logo cirlce with purple and gold
Dr. Conrad Gottfredson

Dr. Conrad Gottfredson

Dr. Conrad Gottfredson is a senior partner, and the Chief Learning Strategist, at APPLY Synergies, a strategic consulting firm that specializes in helping learning organizations design, develop and measure effective learning and performance support strategies to meet the 5 moments of learning need. Con has a PhD in Instructional Psychology and Technology. His strategic work with organizations is informed by over 30 years of real-world experience.  He is a proven leader in helping clients gain and sustain effective performance in the workplace.  He has designed, developed, and managed many hundreds of learning and performance solutions addressing the complete scope of delivery systems, strategies, audiences, and settings. These settings have ranged from small to large international corporations, governmental agencies, universities, and religious organizations.

Bob Mosher

Bob Mosher

Bob Mosher is a senior partner, and the Chief Learning Evangelist, at APPLY Synergies, a strategic consulting firm that specializes in helping learning organizations design, develop and measure effective learning and performance support strategies to meet the 5 moments of learning need. Bob has been an active and influential leader in the learning and training industry for over 30 years and is renowned worldwide for his pioneering role in new approaches to learning. He has acted as an influential voice in the Learning and Development industry by speaking at conferences and by being an active participant and author within industry associations such as ISPI, ATD, the Masie Consortium, the e-Learning Guild, and CLO Symposium/Magazine.

Carol Stroud

Saxon Bay Consulting

“The PS Community is a place where I can practice what I preach … it is a resource that let’s me find the answers I need when I need them – as I implement performance support in my daily work.”

Beth Daniel

Apply Synergies

“The PS Community provided great value throughout my Performance Support journey – opportunities to learn from thought leaders and hear from others about their challenges and successes with implementing PS in their organizations.”

Gary G. Wise

Human Performance Outfitters, LLC

“The PSC is one of the best networking communities to join because it is led by trusted thought-leaders in the PSC space and is loaded with a broad range of experienced practitioners.”

Molly Petroff

Saint Vincent Hospital

“The Performance Support Community is a treasure of resources for all levels and people who can help you find answers.”

Frank Nguyen


“Performance support isn’t a system, a project or methodology.  It’s a journey that an organization undertakes to shift from being a place where employees are trained before they do their work to a culture where employees learn a little bit every day and apply that to the work they perform.  The PS Community provides that same support to learning professionals throughout this journey from training to performance."

Jeremy Smith

Herman Miller

 “The PSC is an excellent hub and resource for anyone, beginner to expert, who is considering, implementing, or practicing performance support.”

Oliver Kern

Bayer CropScience

“The PSC is a great go-to resource and network of practitioners to tap into when it comes to building or running state-of-the art performance support solutions.”

Chris King

CRK Learning LLC

“You won’t find a higher concentration of performance support wisdom and knowledge anywhere else in the world. It is a unique community of early adopters and innovators where you can find and learn from someone who is a few steps ahead of you on the journey.”

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